HR Helpdesk Advisor

Job Description

** 6 month FTC - please note covers weekends working week will be Thursday -Monday**

Your role as People Advisor

• Shows empathy and understands the customers’ needs, holds them in the heart of everything they do
• Holds strong problem solving and troubleshooting skills, able to analyse and find effective solutions
• Focuses on improvement, looks for opportunities without introducing risk.
• Able to communicate with stakeholders at all levels
• Good attention to detail, ensuring accuracy when communicating to your customer
• Discreet, handle sensitive information with care and maintain confidentiality
• A team contributor, able to adapt and adjust to changes in different situations and customer needs
• Good at prioritisation manages own workload taking accountability and responsibility for completion

What you’ll bring……

• Knowledge of HR people practices and processes, including but not exhaustive, payroll, HR compliance
• Knowledge of HR software, Workday HCM would be advantageous
• Knowledge of GDPR processes
• Proficient in Microsoft office

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.  

The role of the People Advisor is to support all teams across the business by providing initial assistance and guidance on various queries. This role typically can involve more complex or sensitive issues such as but not exhaustive, Pay, RTW, access to systems and operational knowledge of the business and processes using the latest HR technology. The role will be pivotal in enhancing the self-service element empowering and educating our teams to find solutions through the various tools and resources available