Relationship Manager

Job Description

This client-facing relationship opportunity is based in London and will join one of our client teams, either onsite or centrally-based. The successful individual in this position will be able to make an immediate effective contribution by drawing upon a strong product knowledge and understanding of the IB sector (specifically within capital markets) as well as proven and effective client relationship management skills, gained through their previous experience. 

As a trusted advisor to business heads and stakeholders within the Corporate & Investment Banking (CIB) division of the client(s), you will be expected to deliver the Coalition products and processes to the client in line with the contractual remit and to deliver projects and analytics as required by the client. The Relationship team is the face of Coalition and as such you are responsible for helping to develop and expand the networking relationships across Coalition’s clients. This is a great opportunity to transition from a more narrowly-focused role to gain extensive broad product knowledge across markets, insight to CIB strategy and projects, and expand relationships across the entire bank. Over time the role offers the opportunity for high profile interaction with senior stakeholders and contacts within the CIB sector.

The successful candidate will be involved in relationship management, provision of Analytics and project management in the following ways: 

• Immediately step into a client-facing, relationship management role working with the client stakeholder group, you will be managing and running day to day interaction, working as part of a team
• Develop, utilising expertise within Coalition globally, the assigned client’s understanding of their performance against the competitor/client/country landscape, organisation structures, strengths and weaknesses, strategic direction across CIB businesses
• Build a network of intelligence sources within the client, including senior staff across the business as part of regular intelligence gathering and/or project work. Prepare commentaries of the interview output and verifying intelligence that has been gathered using a variety of research tools
• Take responsibility for project management from inception to delivery, mapping out and managing the deliverables through the project lifespan, ensuring effective use of Coalition’s internal resources and information sources available from the client
• Manage, analyse and interpret analytics and be able to present the output intelligently and with insight to the client(s)
• Manage the workflow process with our India based data centre
• Support contract negotiation and scope specific projects that the client may request. Your role includes setting project metrics, identifying means of intelligence gathering and preparation and presentation of the results of the analysis to senior management at the client

Qualifications

The successful candidate must demonstrate the following skills, experience and attributes to be considered for this role. This experience is likely to have been gained over at least four years (ideal range 5-6 years) postgraduate experience (with circa three years likely to have been within relevant financial services consulting, Global Markets, Investment Banking and/or CIB) but we will consider all levels:

• Strong knowledge of Global Markets, Investment Banking and/or CIB; such experience likely to have been gained from having worked within an investment bank, sales and trading, corporate bank or within the financial services practice of a consulting firm, or specialist competitive intelligence firm
• Excellent qualitative skills and the ability to prepare well-edited, well presented reports and market commentary
• Strong quantitative skills, an analytical and enquiring mind and a proven ability and desire to work with significant amounts of analytics and data, both numerical and qualitative
• A strong degree of independence, drive and self-motivation. A proven ability to work autonomously and to take ownership of planning own workload
• Exemplary communication and interpersonal skills allowing immediate individual impact within client; the ability to build rapport easily and to converse confidently and articulately. Fluency in spoken English is essential
• Strong track record of project management demonstrated by successful delivery of projects, effectively utilising your colleagues and resources around you
• Presentation skills - comfort and willingness to present to senior management on a frequent basis
• Demonstration of a genuine interest and passion in the Financial Services sector coupled with the willingness and drive to develop your knowledge and understanding of the sector
• Candidates must have high intellect demonstrated by a strong academic background – this will typically be demonstrated by a strong undergraduate degree and ideally a post-graduate qualification from a premier business school; in the absence of this, demonstration of compelling alternative qualification or experience.

Company Description

Coalition (www.coalition.com) is a leading analytics provider to major global Corporate and Investment Banks (CIB) across both their Global Markets, Investment Banking, Transaction Banking and Securities Services divisions. Founded in 2002, Coalition deploys unique proprietary analytics and algorithms to provide objective, deep and highly-quantitative insights. Coalition’s analytics provide a clear, actionable picture of the markets and are used by boards, strategy teams and top management at leading financial services institutions. 

We deliver analytics and research on market peers, revenue opportunities, client wallets and the overall market size that enable and inform the strategy of high-margin, fast-moving, opaque businesses. With offices in London, New York, Singapore and Mumbai, our clients include the leading global Corporate and Investment Banks and service providers to the financial industry. 

Our approach to analytics and business intelligence is clear. We heavily leverage both our staff’s deep knowledge of the financial services industry and our technology. We take unstructured information and turn it into intelligence. 

A career at Coalition offers you unique breadth of exposure to the financial services market, significant responsibility, variety and a limitless learning curve. 

The Coalition working environment offers you: 

• An environment that is committed to the highest standards of excellence and quality of work
• Opportunities for unique personal career growth and professional development without the bureaucracy and constraints that may exist in a large organisation
• A chance to work alongside like-minded, intelligent, highly motivated individuals as part of our global talent pool
• An entrepreneurial and creative work place where new ideas are welcome and encouraged
• Investment in training and development through extensive on the job learning and experience, exposure to experienced, senior managers combined with formal training
• A supportive yet challenging environment which will allow you, within reason, to push yourself beyond your personal boundaries
• A fun environment where we work as a team to leverage our collective strengths
• A culture that recognises the importance of work life balance and personal perspectives