Data Center Engineer

About the role

NSC Global is looking for a Data Centre Engineer to be the eyes and hands on site for a global financial services client in London. You’ll work in the data centre every day, handling the physical side of servers, storage, backup and network equipment. A remote team of senior specialists guides you on the technical side.

If you like a tidy rack, clear labels and doing things properly the first time, you’ll enjoy this role.

What you’ll do

Hardware and break fix

• Replace failed parts such as power supplies, fans, SFPs and hardware modules, using on-site spares

• Support fault isolation on servers and network devices, including power cycling and visual checks

• Rack, stack, install and decommission equipment

• Replace wireless access points when needed

• Help the L3 network team build new network devices, including console access and screen sharing

Cabling

• Patch from patch panel to device, and test and trace cables and network jacks

• Follow structured cabling standards: consistent routing, labels on both ends, cables neatly tied

• Replace patch cables to help resolve incidents

Logistics and assets

• Receive and ship goods, and handle RMA returns

• Manage the spares inventory and the hardware cage

• Tag and barcode assets and keep inventory records accurate

• Coordinate secure disposal of equipment and portable storage media

Vendors and site coordination

• Meet, escort and supervise vendor and telecom engineers on site

• Visually inspect third-party carrier equipment

• Support maintenance windows, critical changes and DR tests, including out of hours when scheduled

• Keep the remote team informed about all planned and unplanned site activity

Tickets and communication

• Keep tickets updated and work within agreed SLAs

• Give clear status updates at the intervals set for each incident

What you bring

• [2+] years in data centre operations, field engineering or infrastructure support

• Practical knowledge of server and network hardware: modules, SFPs, ports, power supplies, fans

• Experience with structured cabling, copper and fibre, patch panels and cable testers

• Comfortable working from tickets (ServiceNow or similar) and taking direction from a remote team

• Clear spoken and written English

• Full right to work in the UK

• Physically able to lift equipment and spend long periods on the data centre floor

• Willingness to complete BPSS screening, including criminal record and credit checks, which are standard for UK financial services clients

Nice to have

• CompTIA Network+, Server+, CCNA or similar

• Experience in banking or other regulated environments

• Experience with asset management tools